Training &
Education

We offer comprehensive IT training including end-user software training, security awareness programs, technology adoption support, compliance training (HIPAA, PCI-DSS, SOC 2), new employee onboarding, executive IT briefings, and custom training programs tailored to your specific tools and workflows. Our training covers everything from Microsoft 365 and Google Workspace to specialized industry software.

We offer three delivery methods: on-site training where our certified instructors come to your location, live virtual training via video conferencing with interactive features, and on-demand courses that employees can complete at their own pace. We can also create blended learning programs that combine all three formats for maximum effectiveness and flexibility.

Training duration varies based on the topic and depth. Security awareness training typically takes 4-8 hours spread across sessions. Software proficiency training ranges from 2-6 hours per application. Comprehensive onboarding programs may span 1-2 weeks. We work with you to schedule training that minimizes disruption to your operations while ensuring thorough knowledge transfer.

Absolutely! Custom training is one of our specialties. We can develop training programs for your specific software, internal systems, and unique workflows. Our instructional designers work with your team to understand your needs, create relevant content, and deliver training that directly addresses your organization's requirements.

Yes, all our training programs include certificates of completion. For certain programs like security awareness and compliance training, certificates include expiration dates and can be used for audit documentation. We provide both digital certificates for employees and reports for HR and compliance teams to track training completion across the organization.

We measure training effectiveness through multiple methods: pre and post-training assessments to quantify knowledge gains, practical skill demonstrations, post-training surveys for satisfaction scores, and follow-up evaluations to assess knowledge retention. For security awareness training, we can conduct phishing simulations to measure real-world behavior changes.

Security awareness training educates employees on cybersecurity threats and best practices. Topics include recognizing phishing emails, social engineering tactics, password security, safe browsing habits, data protection, and incident reporting. Regular training significantly reduces the risk of security breaches caused by human error—which accounts for over 90% of cyber incidents.

Yes, we offer annual training subscriptions that include access to our learning management system, regular content updates, new employee onboarding modules, quarterly security awareness refreshers, and compliance training renewals. Subscriptions provide better value and ensure your team stays current with evolving technologies and threats.

Our virtual training options are specifically designed for remote teams. Live virtual sessions include interactive features like screen sharing, breakout rooms, and live Q&A. On-demand courses are accessible 24/7 from any location. We also provide virtual labs for hands-on practice and recorded sessions for employees who can't attend live training.

We provide IT training across all industries, with particular expertise in healthcare (HIPAA compliance), financial services (PCI-DSS), legal, manufacturing, and professional services. Our instructors understand the unique technology needs and regulatory requirements of each industry, ensuring training content is relevant and applicable to your specific environment.