Unlimited IT Support for One Flat Rate
Stop paying by the hour. Get enterprise-grade managed IT services with proactive monitoring, help desk support, and AI-powered automation—all for a predictable monthly fee.
Stop Reacting to IT Problems. Start Preventing Them.
The old break-fix model costs you more in downtime, lost productivity, and emergency repair bills. Managed IT services flip the script—keeping your systems running smoothly so problems never happen.
Cost Savings
Managed IT eliminates unpredictable repair bills, reduces downtime costs, and avoids the overhead of hiring full-time IT staff. You get a team of experts for less than one full-time employee.
Fewer IT Emergencies
Proactive monitoring catches problems before they cause downtime. Instead of scrambling to fix issues after they happen, we prevent them from occurring in the first place.
Expert Coverage
Your business doesn't stop at 5pm, and neither do cyber threats. Managed IT gives you round-the-clock monitoring and support without paying for night shifts or overtime.
Focus on Your Business
Stop worrying about technology and focus on what you do best. With IT fully managed, you and your team can concentrate on growing your business, not troubleshooting printers.
Managed IT vs. The Alternatives
See how managed IT services compare to break-fix support and hiring in-house IT staff.
| Category | Break-Fix IT | In-House IT Staff | Managed IT |
|---|---|---|---|
| Monthly Cost | Unpredictable ($$$) | $8,000-15,000+/mo | Fixed, predictable rate |
| Response Time | Hours to days | Depends on availability | Under 15 minutes |
| Coverage Hours | Business hours only | 40 hrs/week (1 person) | 24/7/365 |
| Expertise Level | Generalist | Limited to 1-2 people | Full team of specialists |
| Proactive Monitoring | None | Limited | AI-powered 24/7 |
| Cybersecurity | Reactive only | Basic | Enterprise-grade |
Everything You Need, Nothing You Don't
Our managed IT services are designed to handle every aspect of your technology so you can focus on running your business.
24/7 Network Monitoring
Real-time monitoring of your entire network infrastructure. We detect and resolve issues before they impact your business.
- Server health monitoring
- Network traffic analysis
- Automated alerts
- Performance optimization
Help Desk Support
Unlimited support tickets with fast response times. Your employees get expert help whenever they need it.
- Unlimited tickets
- Phone, email & chat support
- Remote troubleshooting
- On-site visits included
Patch Management
Automatic updates for operating systems and critical software. Stay protected against the latest vulnerabilities.
- Windows & macOS updates
- Third-party app patching
- Scheduled maintenance
- Rollback capabilities
Cybersecurity Protection
Enterprise-grade security for businesses of all sizes. Multi-layered defense against modern cyber threats.
- Antivirus & anti-malware
- Email security
- Firewall management
- Security awareness training
Backup & Disaster Recovery
Automated backups with rapid recovery options. Your data is protected and accessible when you need it most.
- Daily automated backups
- Cloud & local storage
- Rapid data recovery
- Business continuity planning
Vendor Management
We handle all your technology vendors so you don't have to. One point of contact for all IT issues.
- ISP coordination
- Software vendor support
- Hardware procurement
- Contract negotiations
Strategic IT Planning
Quarterly business reviews and technology roadmaps aligned with your business goals.
- Technology roadmaps
- Budget planning
- Quarterly reviews
- Growth strategies
Cloud Management
Full management of your cloud infrastructure. Microsoft 365, Google Workspace, AWS, Azure, and more.
- Microsoft 365 admin
- Cloud migration
- License optimization
- User provisioning
From Assessment to Automation in Days
Getting started with managed IT is simple. We handle the hard work so you can get back to running your business faster.
Free IT Assessment
We start with a comprehensive audit of your current IT environment. No cost, no obligation—just actionable insights about your technology.
- Network security scan
- Hardware inventory
- Software audit
- Risk assessment report
Custom Proposal
Based on the assessment, we create a tailored plan that addresses your specific needs, goals, and budget. Clear pricing, no hidden fees.
- Service recommendations
- Flat-rate pricing
- Implementation timeline
- SLA guarantees
Seamless Onboarding
We handle all the heavy lifting. From deploying monitoring agents to configuring backups, we get everything set up without disrupting your work.
- Agent deployment
- Security configuration
- Backup setup
- User training sessions
Proactive Management
Once you're onboarded, our team monitors and maintains your systems 24/7. We fix problems before they become outages.
- 24/7 monitoring
- Proactive maintenance
- Help desk support
- Quarterly reviews
Everything You Need, Nothing You Don't
Our all-inclusive managed IT service covers every aspect of your technology infrastructure. No hidden fees, no surprises—just predictable, reliable IT support.
24/7 System Monitoring
Our AI-powered monitoring detects and resolves issues before they impact your business. Real-time alerts, automated remediation, and complete visibility into your infrastructure.
- Proactive issue detection
- Automated remediation
- Real-time dashboards
Unlimited Help Desk Support
Get fast, friendly support whenever you need it. Our South Florida-based team is available via phone, email, or chat to resolve any IT issue—no ticket limits, no extra charges.
- US-based technicians
- 15-min avg response
- No ticket limits
Advanced Cybersecurity
Multi-layered protection including endpoint security, email filtering, dark web monitoring, and employee security awareness training to keep your business safe from threats.
- Endpoint protection
- Email security
- Security training
Patch Management
Keep all your systems up-to-date and secure with automated patch management for Windows, Mac, and third-party applications. Tested updates deployed during off-hours.
- Automated updates
- Off-hours deployment
- Third-party apps
Backup & Disaster Recovery
Automatic daily backups with quick recovery options. Your data is encrypted, stored securely in the cloud, and can be restored in minutes—not hours or days.
- Daily backups
- Cloud storage
- 15-min recovery
Network Management
Complete management of your network infrastructure including routers, switches, firewalls, and wireless access points. Optimized for speed, security, and reliability.
- Firewall management
- WiFi optimization
- VPN configuration
Cloud Management
Expert management of Microsoft 365, Google Workspace, AWS, and Azure environments. User provisioning, license optimization, and cloud security included.
- Microsoft 365
- Google Workspace
- AWS & Azure
IT Asset Management
Complete visibility into all your IT assets with lifecycle tracking, warranty management, and replacement planning. Know exactly what you have and when to upgrade.
- Asset tracking
- Warranty alerts
- Lifecycle planning
How It Works
Getting started with Autonimate is simple. We handle everything so you can focus on running your business.
Free IT Assessment
We start with a comprehensive audit of your current IT infrastructure, identifying vulnerabilities, inefficiencies, and opportunities for improvement.
Custom IT Strategy
Based on the assessment, we design a tailored IT strategy aligned with your business goals, budget, and growth plans. No one-size-fits-all solutions here.
Seamless Onboarding
Our team handles the entire transition—installing monitoring tools, documenting your systems, and training your staff. Most onboarding completes in under a week.
Ongoing Partnership
From day one, you have a dedicated team monitoring your systems 24/7, providing support, and proactively improving your IT environment. We become your IT department.
Simple, Predictable Pricing
No hidden fees, no surprise bills. Just one flat monthly rate that covers everything. Choose the plan that fits your business needs.
Essential
Perfect for small businesses just getting started with managed IT
- 24/7 System Monitoring
- Unlimited Help Desk Support
- Patch Management
- Antivirus & Malware Protection
- Basic Backup Solution
- Email Support
- Monthly Reports
- Advanced Cybersecurity
- On-site Support
- Network Management
Professional
Comprehensive IT management for growing businesses
- Everything in Essential, plus:
- Advanced Endpoint Security
- Email Security & Filtering
- Dark Web Monitoring
- Network Management
- Cloud Backup with Quick Recovery
- Priority Phone Support
- Quarterly Business Reviews
- Security Awareness Training
- On-site Support Visits
- vCIO Services
Enterprise
Full-service IT department replacement with strategic guidance
- Everything in Professional, plus:
- Dedicated Account Manager
- On-site Support Visits
- vCIO Strategic Planning
- Compliance Management
- Advanced Threat Protection
- Custom Integrations
- 24/7 Priority Support
- Hardware Procurement
- IT Budget Planning
All plans include a 30-day satisfaction guarantee. Minimum 5 users for all plans. Contact us for custom pricing.
We're Not Your Typical IT Company
Autonimate was built differently. We combine cutting-edge AI automation with old-school customer service to deliver an IT experience that actually works for small businesses.
Local South Florida Team
We're based in Deerfield Beach, not overseas. When you call, you get a real person who knows your business and speaks your language.
AI-Powered Automation
Our proprietary AI tools detect and resolve issues before they become problems. We don't just react to issues—we prevent them.
Truly Unlimited Support
No ticket limits, no hidden fees. Call us 100 times a month if you need to—your rate stays the same. We mean it when we say unlimited.
35+ Years of Experience
Our founder Cory Coddington brings over three decades of IT expertise to every client relationship. Enterprise knowledge, small business pricing.
No Long-Term Contracts
We earn your business every month. No multi-year lock-ins, no early termination fees. Stay because we deliver results, not because you're stuck.
Fast Response Times
Average response time under 15 minutes. Critical issues get immediate attention. We know downtime costs you money, so we move fast.
Managed IT Questions? We Have Answers.
Everything you need to know about our managed IT services.
Managed IT services is a proactive approach where we monitor and maintain your systems 24/7 for a flat monthly fee. Unlike break-fix (where you only pay when something breaks), managed IT prevents problems before they happen. This means less downtime, predictable costs, and enterprise-grade IT support without the enterprise price tag. Think of it like having a full IT department on staff—but for a fraction of the cost.
Our pricing is based on the number of users and devices in your organization, starting at around $150-250 per user per month for comprehensive coverage. This includes 24/7 monitoring, unlimited help desk support, cybersecurity protection, backups, and more. The exact price depends on your specific needs—we'll provide a detailed quote after your free assessment. Most clients actually save 20-40% compared to hiring in-house IT staff or paying for break-fix support.
Our average response time is under 15 minutes for critical issues. For non-urgent tickets, we typically respond within 1-2 hours during business hours. Most issues can be resolved remotely within the same day. For complex problems requiring on-site visits, we schedule technicians within 24 hours (often same-day). Your SLA guarantees are spelled out in your service agreement—no surprises.
No. While many MSPs lock you into multi-year contracts, we offer month-to-month agreements. We believe in earning your business every month, not trapping you with fine print. That said, many clients choose annual agreements for additional savings—but it's always your choice.
Great! We work alongside in-house IT teams all the time. This is called "co-managed IT." We can handle the time-consuming tasks like monitoring, patching, and help desk—freeing your IT staff to focus on strategic projects. Or we can provide specialized expertise for projects like cloud migrations or cybersecurity. Think of us as an extension of your team.
We support businesses across industries including healthcare, legal, finance, manufacturing, professional services, and more. Our sweet spot is companies with 10-250 employees who need enterprise-grade IT but don't want to build a full IT department. We have experience with industry-specific compliance requirements like HIPAA, PCI-DSS, and SOC 2.
Cybersecurity is built into everything we do, not bolted on as an afterthought. Our managed IT includes multi-layered protection: next-gen antivirus, endpoint detection and response (EDR), email security, firewall management, security awareness training, and regular vulnerability assessments. We also offer advanced security add-ons like 24/7 Security Operations Center (SOC) monitoring and penetration testing.
All managed IT plans include automated daily backups of critical data with secure off-site storage. We test backups regularly to ensure they actually work when you need them. For disaster recovery, we can have your systems back online within hours—not days. We also help you develop a business continuity plan so you're prepared for any scenario.
We design our onboarding process to minimize disruption to your business. Most deployments happen in the background while you continue working. We typically deploy monitoring agents, configure security tools, and set up backups during off-hours or over a weekend. Your team receives training on how to submit support requests. The whole process usually takes 1-5 business days depending on your environment size.
Three things set us apart: First, we use AI and automation to deliver faster, more proactive support—catching issues before they impact you. Second, we don't lock you into long-term contracts—we earn your trust every month. Third, we're local to South Florida and actually answer the phone when you call. No overseas call centers, no ticket purgatory—just real technicians who know your business.
Still have questions?
Our team is ready to help you find the right solution.
Ready for IT That Just Works?
Get the same level of IT support that Fortune 500 companies enjoy—without the enterprise price tag. Start with a free assessment and see the difference proactive IT makes.